Peak and Valley Roofing (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your information.
Effective Date: April 17, 2026
1. Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Property address
- Project details related to roofing services
This information is collected when you:
- Fill out a form on our website
- Schedule an appointment
- Call, text, or communicate with us directly
2. How We Use Your Information
We use your information to:
- Schedule and confirm appointments
- Send service updates and notifications
- Provide customer support
- Communicate about your roofing project
- Improve our services
3. SMS Communications
By providing your phone number, you consent to receive SMS messages from Peak and Valley Roofing. These messages may include:
- Appointment confirmations and reminders
- Technician dispatch notifications
- Project updates
- Customer service communications
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying:
- STOP to unsubscribe
- HELP for assistance
4. Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information with:
- Service providers assisting in business operations (such as CRM or scheduling platforms)
- When required by law
SMS consent is not shared with third parties or affiliates for marketing purposes.
5. Data Security
We take reasonable steps to protect your personal information using secure systems and best practices.
6. Your Rights
You may request to:
- Access your information
- Update or correct your information
- Request deletion of your data
To do so, contact us using the information below.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
You can opt out at any time by replying STOP. For assistance, reply HELP.
7. Contact Information
Peak and Valley Roofing
Phone: 216-777-9876
Website: https://www.peakandvalleyroofing.com
8. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.